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What is Counselling
By Andrew Hacker
Creating the Counsellor Mindset:
Part One By Pedro T Gondim
Creating the Counsellor Mindset:
Part Two By Pedro T Gondim
Creating the Counsellor Mindset:
Part Three By Pedro T Gondim
Creating the Counsellor Mindset:
Part Four By Pedro T Gondim
What is Counselling By Andrew Hacker
There is a good deal of confusion these days about what Counselling
really involves. Often Counselling brings to mind images of 'patients'
reclining on couches in stuffy consulting rooms with equally stuffy
therapists; or of highly 'qualified' experts offering advice on
how people should go about living their lives. Many people, particularly
men, are suspicious about counselling. They worry that by going
to a counsellor they are showing that they are weak, or admitting
that they have failed in some way. Some people worry that counselling
will 'make' them lose control of their emotions and they'll be embarrassed
by the counsellor.
Others see going to see a counsellor as a sign that are going crazy
or mad, that the counsellor will label them as mentally unwell.
Others worry that counselling is only for people who need others
to solve their problems. Others worry that the counsellor will 'see'
or 'know' things about them that they don't want people to know
about. The list goes on. In reality, professional counselling is
not at all like this.
Counselling is a professional, helping relationship between two
people (sometimes more, such as in couple or family counselling)
- a counsellor and client. The purpose of the relationship is to
explore, address or resolve some life issue, concern or difficulty.
This is achieved through a collaborative process, where the counsellor
and client work together toward reaching a well defined goal or
objective.
Most people attending counselling face some difficulty that they've
been struggling to resolve on their own and sometimes they've lost
sight of what's really going on - counselling helps to clarify and
understand their concerns more clearly and to then develop better
ways of responding to the challenge they face.
Sometimes people engage in repetitive, unhelpful behaviour in relation
to the issue, and benefit from the opportunity to explore and enact
new, more helpful solutions or responses to the issue, or to start
to learn new skills and behaviours which will help them cope better
in the future. Sometimes people can only see a problem from one
angle, and benefit from developing an alternative point of view
of the issue. Sometimes counselling is about all of the above.
Counselling is non-judgmental and is NOT based in the counsellor
giving 'advice' to the client. The counsellor might offer observations
or suggest strategies to assist the client, however, this occurs
in the context of a supportive, working relationship where the client
ultimately decides what will or will not be effective. After all,
the client has the most expertise in their life. Counselling is
always (or should always be) aimed at encouraging the client to
be increasingly able to understand and meet their own needs, rather
than encouraging the client to become dependent on the counsellor
to fulfill this need. It's important to keep in mind that counselling
is not always 'touchy-feely' or gentle, or designed to make you
feel good. Sometimes counselling is compelling, sometimes challenging,
sometimes confronting, sometimes intriguing. At other times it can
be humourous, even fun.
The counsellor's role is to act as a facilitator to help the client
understand their feelings, behaviours, relationships, situations,
challenges, choices and decisions - whichever is relevant. In addition
to facilitating this understanding, counsellors may help clients
to develop new skills that will aid them to handle their challenges
more effectively.
Most counselling occurs in the confidential confines of a counselling
room, although increasingly, counselling is occurring in a number
of different environments such as in homes and workplaces, in public
places that offer a degree of privacy, on the telephone, and more
recently over the internet via email, as well as text, audio and
video 'chat' type communications.
There are many, many different ways in which counselling is carried
out. It's a good idea to try to find a 'counselling modality' that
will fit with your own needs and understanding of life. For instance,
'cognitive behavioural' and 'rational emotive behaviour' strategies
and concepts place emphasis on the client's thoughts and belief
systems, 'humanistic' approaches emphasise the quality of the client-counsellor
relationship, and others emphasise emotional experience. Solution
focused approaches are less concerned with the past and more with
what occurs in the future. Some modalities require longer commitments
than others. Some are talk based, others action oriented. Research
suggests most counsellors utilise or draw from a variety of perspectives,
but will favour certain styles over others - when choosing a counsellor
it's a good idea to ask about this so you can find an approach that
seems right for you.
Regardless of the style or modality being offered, counselling
is aimed at assisting you to improve your sense of wellbeing and
your ability to enjoy your life to its full potential. Why not try
it - who knows what you'll discover.
Andrew Hacker (BA;Grad.Dip.Appl.Psych; MACA(Clin))
is a Clinical Counsellor and founder of The Men's Work Shop, a counselling
service located in Melbourne, Australia targeted to meet the personal
development needs of men. You can find out more about our services
(including online counselling, books, and more articles) by visiting
www.mensworkshop.com.au.
Creating the Counsellor Mindset: Part One By Pedro
T Gondim
Diverse values, specialist development, varied experiences, a unique
mindset - mix it up and include a touch of interpretation and you
have a human being with a social outlook. Leveraging differences
between people is a daily necessity of living in societies, and
leveraging our own perspective of the world – and others in
it – is one of the utmost challenges in pursuing a healthy
and balanced lifestyle.
So how do we detach from our past experiences and values to see
the world from a clearer perspective? The answer is simple: we don’t.
What we need to do is critically analyse our own process of thinking,
and pursue reason and appropriateness in our actions. Whilst willingness
to help is a premise for counselling, willingness to adjust is a
professional requirement – and the following overlapping stages
discuss the process of becoming an effective counsellor, facing
its challenges, surviving the experience, and learning from it.
Stage One: The Fundamentals of Professional Care
There is a strong ethical component in any health-related profession,
particularly ones which deal directly with consumers – in
the case of counselling, the client. One of the most prominent aspects
of becoming a professional counsellor lies in understanding the
ethical guidelines of the profession, which in turn requires counsellors
and prospective counsellors to be able to differentiate between
‘friendly advice’ and professional assistance. This
is a challenging proficiency as it not only involves the process
of learning which is intrinsic to any professional development (or
training), but also remodelling the manner in which people naturally
respond to a call for help: emotional and inevitably subjective
feedback.
In order to cater for those needs, counsellor training involves
a great deal of ethical background theory and practice which aims
to develop the objective ‘eye’ – a demanded skill
for counselling sessions. Such a methodical approach to interpreting
human behaviour and individual needs is rooted in the development
of early behavioural sciences.
Method in Counselling
What is ‘method’? Method (from Greek methodos or met
hodos meaning “way across”) is a word which entered
English in 1541 via French and Latin, and is defined as “a
series of steps taken to complete a certain task or to reach a certain
objective”. The methodical approach was induced by the need
to share common guidelines in the observation and analysis of events,
laying grounds for the advent of the scientific method – the
central component of any modern science.
In the 19th century, the scientific method served to ‘unleash’
psychology from its bonds with philosophy and medicine – and
the consequence was the advent of the original behavioural science.
Counselling moved away from psychology and Freudian psychoanalysis
in the early 1950s with the intent of enhancing the relationship
between counsellor and client. The helping nature of the counselling
approach set the standards for this newly adopted discipline –
and increased focus was placed in nurturing the relationship with
the client, encouraging client’s responsiveness, and developing
a bond which would lay grounds for the client’s progressive
development.
Reference: Scientific Method Wikipedia. Retrieved
on: 14/08/2006 - http://en.wikipedia.org/wiki/Scientific_method.
© Australian Institute of Professional Counsellors.
For more information about the Institute – please visit www.aipc.net.au/lz.
To access our Article Library, visit www.aipc.net.au/articles.
Pedro Gondim is a writer and publisher for the Australian
Institute of Professional Counsellors. The Institute is Australia's
largest counsellor training provider, offering the internationally
renowned Diploma of Professional Counselling.
Creating the Counsellor Mindset: Part Two By Pedro
T Gondim
Stage Two: Becoming an Effective Counsellor
According to Meier and Davis (1997, p.61) “in no other profession
does the personality and behavior of the professional make such
difference as it does in counseling. Beginning counselors need to
work at increasing their self awareness as well as their knowledge
of counseling procedures. Your willingness to be open to supervision,
to accept clients’ failures and criticisms, to participate
in counseling yourself when appropriate, and to acknowledge your
limits will contribute to your eventual success and satisfaction”.
Acknowledging Values
The client-counsellor relationship is fundamentally a relationship
between two human beings. Obviously there are two different roles
in the relationship but both counsellor and client have a history
of experiences that have shaped who they are, how they view the
world and what their values are.
An effective client-counsellor relationship does not ignore the
“human” side of the profession. To establish trust,
clients need to sense that the counsellors are genuine and sincere
in their communications. But when they begin to suspect their own
biases, conflicting values or judgements are influencing their work
with a client, it is critical that they reflect upon this behaviour
and seek to rectify it.
Critically reflecting in supervision, through journaling or personal
inner work is required to establish an appropriate plan of action.
Recognising Limitations
It is easy for inexperienced counsellors to fall into the trap of
feeling solely responsible for their client’s progress. Counsellors
do not possess a magic wand to solve all of life’s problems
and it is important to remember that ultimately it is the client
that makes choices in their own life.
Counsellors can assist clients to think through options, explore
motivators and hurdles, set goals, formulate plans of action and
so on. A client, however, must assume the responsibility for taking
actions in order to accomplish progress in their life.
There are many aspects of the counselling relationship in which
it is important to recognise the limitations of counselling. When
progress seems “stuck”, some of the best plans involve
tolerating ambiguity, sharing responsibility with the client, re-establishing
the role of the counsellor and/or sharing information with a supervisor.
Drawing the Line
Maintaining a critical perspective towards the counsellor-client
relationship is essential in order to avoid emotional burnout, misjudgement
and unproductive distribution of power. “A common mistake
for beginners is to worry too much about clients. There is a danger
of incorporating clients’ neuroses into our own personality.
We lose sleep wondering what decisions they are making. We sometimes
identify so closely with clients that we lose our own sense of identity
and assume their identity. Empathy becomes distorted and militates
against a therapeutic intervention” (Corey 2001, p. 34).
Reference:
Meier, S., & Davis, S. (1997). The Elements of Counselling.
Pacific Grove: Brooks/Cole.
Corey, G. (Ed). (2001). Theory and Practice of Counselling and Psychotherapy.
Wadsworth: Thomson Learning.
© Australian Institute of Professional Counsellors.
For more information about the Institute – please visit www.aipc.net.au/lz.
To access our Article Library, visit www.aipc.net.au/articles.
Pedro Gondim is a writer and publisher for the Australian
Institute of Professional Counsellors. The Institute is Australia's
largest counsellor training provider, offering the internationally
renowned Diploma of Professional Counselling.
Creating the Counsellor Mindset: Part Three By
Pedro T Gondim
Stage Three: Dealing with Challenging Situations
One of the foremost challenges facing counselling professionals
is to understand the complex role that diversity plays in their
work. In counselling, each client’s needs and objectives should
be considered and used to guide the counselling process. These needs
vary for each individual according to factors such as personality,
culture, gender and age.
Counselling with Difference
It is vital that counsellors working with issues of difference recognise
the unique needs of their client and plan intervention accordingly.
The counsellor must decide on the approach that will provide better
responsiveness from the client, and therefore lead to a constructive
outcome.
Clients affected by systems of inequity in our culture are frequently
subjected to acts of discrimination and prejudice. Counsellors need
to understand the impact of such in order to analyse the depth to
which a client may be culturally traumatised. Prejudice impacts
on self-esteem and may evoke imbalances in a client’s wellbeing.
They may experience feelings of being left out of the larger group,
feelings of powerlessness, loneliness and hopelessness.
Working with Groups
Group counselling is a challenging and dynamic form of counselling
that requires all-round professional skills from counsellors. It
implies that any challenges a counsellor may find in helping an
individual can potentially duplicate, triplicate, or vastly multiply
– however, the more intricate the challenge is, the higher
the rewards.
Similar to mathematics theory, the dynamic interactions which occur
within a group, along with the external influencing factors upon
that group, pose challenges to controlling and interpreting group
outcomes. When dealing with groups, the primary objective (whether
a group is formed to develop a project or a group united by the
need to tackle an analogous problem) is to ensure that the group
is healthy and productive. As such, core communication skills which
are based on interpersonal communication theory are applicable for
groups – promoting good communication between group individuals
creates a safe and productive environment for the group to work.
When dealing with groups, there are several major issues that should
be noted by professional counsellors, such as:
1. Understanding power relationships – in other words –
how the interaction between counsellor and the group’s individuals
impact interpersonal relationships;
2. Consciously avoiding generalisations and stereotypes;
3. Accepting that all people are multi-dimensional;
4. Making judgements exclusively on situationally relevant criteria;
5. Adopting communication patterns which minimise stereotyping
and increase dignity and respect to induce more appropriate decisions
(based on information relevant to the particular context) and;
6. Consciously controlling group communication which is likely
to aggravate negative perceptions by others.
The Unfaithful Mind
Counsellors are also faced with situations in which their own personal
perspective creates a challenge in their relationships with clients.
A client’s personality, behaviour or opinion may diverge from
the counsellor in such a radical way that it becomes a motive for
dislike or disassociation. It is a complex situation which requires
the counsellor to reflect on their own capabilities of dealing with
such situation.
The risk of developing hatred against ‘opposing’ groups
of society can perpetuate negative behaviour – a kind of traumatic
response to what has been perceived as a threat. Recognising value
in the individual is part of the process of developing the client’s
self-confidence through providing a supportive environment during
counselling sessions.
What is the solution? Primarily, the counsellor will need to reflect
on whether he/she is able to restrain his/her own negative feelings
towards the client and work together in a productive manner. If
he/she decides that it is feasible, strategies need to be devised
in order to avoid conflict and lack of alignment in the relationship
goals. If the counsellor believes that it is not appropriate to
deal with the client due to personal motives, there should be a
contingency plan to refer that client to appropriate support and
ensure that this process is done efficiently – without incurring
in any psychological harm to the client.
© Australian Institute of Professional Counsellors.
For more information about the Institute – please visit www.aipc.net.au/lz.
To access our Article Library, visit www.aipc.net.au/articles.
Pedro Gondim is a writer and publisher for the Australian
Institute of Professional Counsellors. The Institute is Australia's
largest counsellor training provider, offering the internationally
renowned Diploma of Professional Counselling.
Creating the Counsellor Mindset: Part Four By
Pedro T Gondim
Stage Four: Learning and Perpetuating
Dealing with human behaviour is never a static process. Learning
from each experience is the secret to naturally widen one’s
perspective towards the world, improve one’s ability to understand
people and to effectively communicate with them. Therefore, learning
also plays a big role in the process of developing a positive counsellor
perspective. How to improve learning? The best way is to construct
a disciplined approach is be attentive to details and situations
which produce unexpected results in counselling sessions and other
interaction with clients. Learning through observation is of considerable
value in terms of experience and maturity for a counsellor.
Perpetuating constitutes the maintenance of the basic backbone
that allows a counsellor to be a productive and efficient professional:
mental and physical health. Counsellors are deemed to deal with
stress throughout their careers – whether through emotional
attachment, excessive work, lack of self-care, or a combination
of these factors. It is of vital importance that counsellors avoid
burnout because emotional stress tends to accumulate overtime and
it can result in trauma. All these issues directly affect the counsellor’s
ability to oblige to ethical and professional guidelines.
Most people ignore the first signs of excessive stress, and by
doing so, become vulnerable to further pressure from work. At some
point, counsellors may find it very difficult to attend counselling
sessions, to get to work, and to perform in several other areas
of life. Preventing burnout is simply a necessary task to anyone
aiming for a balanced and fulfilling career (and life).
© Australian Institute of Professional Counsellors.For
more information about the Institute – please visit www.aipc.net.au/lz.
To access our Article Library, visit www.aipc.net.au/articles.
Pedro Gondim is a writer and publisher for the Australian
Institute of Professional Counsellors. The Institute is Australia's
largest counsellor training provider, offering the internationally
renowned Diploma of Professional Counselling.
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